TRANSIT SYSTEM PERFORMANCE EVALUATION METHODOLOGY FOR WASHINGTON STATE

This report examines major issues, concepts and methods of bus transit performance evaluation and suggests procedures and guidelines for internal and external monitoring in Washington State. In support of suggested procedures, data analysis on six years of operational and financial characteristics of Washington State systems, 1979-80 Section 15 data, and collected samples of small community/rural systems from other states was conducted. The major objective of the analysis was to test methodologies for developing and assessing transit "peer groups" relative to size and scale of operations, and prior to comparative within-group evaluation.