ERP product selection criteria for Indian small and medium enterprises: an empirical study

As competition is growing and the processes become more and more important in deciding the efficiency and bottom-line of small and medium scale enterprises SME, the trend among SMEs to implement an appropriate ERP is catching up. Success of ERP implementation begins with selecting the right product to cater the need of all business types; inadequately selected ERP may affect companies' market share and implementation time, effort and cost. Selecting the right product can be extremely time-consuming and daunting. The research is therefore aimed at ERP product selection criteria for Indian SMEs. The finding of this research will help the marketing and sales team of ERP product companies to improve upon the key points and also enable end users to make informed decisions in selecting the ERP package for the organisation.

[1]  Patrick Y. K. Chau,et al.  Factors used in the selection of packaged software in small businesses: Views of owners and managers , 1995, Inf. Manag..

[2]  Heeseok Lee,et al.  Enterprise resource planning survey of Korean manufacturing firms , 2006 .

[3]  Angappa Gunasekaran,et al.  ERP systems implementation success factors: IS and non-IS managers' perceptions , 2009, Int. J. Bus. Inf. Syst..

[4]  Vinod Kumar,et al.  An investigation of critical management issues in ERP implementation: emperical evidence from Canadian organizations , 2003 .

[5]  Olli-Pekka Hilmola,et al.  Teaching ERP in logistics curriculum: a case experience from Sweden , 2010, Int. J. Bus. Inf. Syst..

[6]  Robert A. Jones,et al.  Spotlight on Midlevel ERP Software: Accounting Products Put to the Test , 2002 .

[7]  Jos van Hillegersberg,et al.  ERP Adoption by European Midsize Companies. , 2000 .

[8]  Trevor A. Spedding,et al.  Enterprise resource planning: An integrative review , 2004, Bus. Process. Manag. J..

[9]  Hans-Henrik Hvolby,et al.  Editorial: The ERP supply chains , 2007 .

[10]  Ben Light,et al.  A fast track SAP R/3 implementation at Guilbert Niceday , 1999 .

[11]  Prasad Bingi,et al.  Critical Issues Affecting an ERP Implementation , 1999, Inf. Syst. Manag..

[12]  Angappa Gunasekaran,et al.  Issues in implementing ERP: A case study , 2003, Eur. J. Oper. Res..

[13]  Aman Deep,et al.  Investigating factors affecting ERP implementation in Made to Order SME Sector- An experiential account , 2008 .

[14]  Ben Light,et al.  A Case Study of a Fast Track SAP R/3 Implementation at Guilbert , 1999, Electron. Mark..

[15]  Deepali Singh,et al.  An exploratory study on ERP adoption in SMEs - a case of Gwalior region in North-Central India , 2011, Int. J. Bus. Inf. Syst..

[16]  Jacques Verville,et al.  A SIX-STAGE MODEL OF THE BUYING PROCESS FOR ERP SOFTWARE , 2003 .

[17]  Amrit Tiwana,et al.  Relative importance of evaluation criteria for enterprise systems: a conjoint study , 2006, Inf. Syst. J..

[18]  Carl Marnewick,et al.  A conceptual model for enterprise resource planning (ERP) , 2005, Inf. Manag. Comput. Security.

[19]  D. P. Goyal,et al.  Design of a planning model for ERP systems: an empirical study of Indian organisations , 2008, Int. J. Bus. Inf. Syst..

[20]  Zeki Ayağ,et al.  An intelligent approach to ERP software selection through fuzzy ANP , 2007 .

[21]  Petri Hallikainen,et al.  Enterprise size matters: objectives and constraints of ERP adoption , 2007, J. Enterp. Inf. Manag..

[22]  S. W. Han,et al.  ERP—Enterprise Resource Planning: A cost-based business case and implementation assessment , 2004 .

[23]  Xavier Franch,et al.  On the Formalisation of ERP Systems Procurement , 2000 .

[24]  Siriginidi Subba Rao.  Enterprise resource planning: business needs and technologies , 2000, Ind. Manag. Data Syst..

[25]  Björn Johansson,et al.  Exploring how open source ERP systems development impact ERP systems diffusion , 2012 .

[26]  Elisabeth J. Umble,et al.  Enterprise resource planning: Implementation procedures and critical success factors , 2003, Eur. J. Oper. Res..

[27]  Toni M. Somers,et al.  The impact of critical success factors across the stages of enterprise resource planning implementations , 2001, Proceedings of the 34th Annual Hawaii International Conference on System Sciences.

[28]  Buyun Sheng,et al.  ERP and PDM integration technology to support collaborative product development , 2010, Int. J. Bus. Inf. Syst..

[29]  H. Kaiser.  An index of factorial simplicity , 1974 .

[30]  Poonam Garg,et al.  Analysis of critical failure factors in ERP implementation: an Indian experience , 2012, Int. J. Bus. Inf. Syst..

[31]  Stefan Koch,et al.  ERP selection process in midsize and large organizations , 2001, Bus. Process. Manag. J..

[32]  S. Parthasarathy.  Research directions for enterprise resource planning (ERP) projects , 2012, Int. J. Bus. Inf. Syst..

[33]  Fiona Fui-Hoon Nah,et al.  Critical Success Factors for Enterprise Resource Planning Implementation and Upgrade , 2006, J. Comput. Inf. Syst..

[34]  Sunantha Teyarachakul,et al.  Enterprise Resource Planning (ERP) System Selection: A Data Envelopment Anaysis (DEA) Approach , 2006, J. Comput. Inf. Syst..

[35]  Donatella Sciuto,et al.  Factors affecting ERP system adoption: A comparative analysis between SMEs and large companies , 2005, J. Enterp. Inf. Manag..

[36]  N. D. Burns,et al.  Investigating factors affecting ERP selection in made-to-order SME sector , 2008 .

[37]  Chen-Fu Chien,et al.  An AHP-based approach to ERP system selection , 2005 .

[38]  Jyh-Bin Yang,et al.  Selection of an ERP system for a construction firm in Taiwan: A case study , 2007 .

[39]  Jos van Hillegersberg,et al.  Enterprise resource planning: ERP adoption by European midsize companies , 2000, CACM.

[40]  Vinod Kumar,et al.  Enterprise resource planning systems adoption process: A survey of Canadian organizations , 2002 .

[41]  Georges Habchi,et al.  The implementation and deployment of an ERP system: An industrial case study , 2005, Comput. Ind..

[42]  Melody Y. Kiang,et al.  Evaluating Mid-Level ERP Software , 2004, J. Comput. Inf. Syst..

[43]  Kalyan Moy Gupta,et al.  An Empirical Study of Factors Affecting Software Package Selection , 1996, J. Manag. Inf. Syst..

[44]  Joan Antoni Pastor,et al.  Enterprise Resource Planning Systems Research: An Annotated Bibliography , 2001, Commun. Assoc. Inf. Syst..

[45]  Volker Stix,et al.  Profile distance method - a multi-attribute decision making approach for information system investments , 2006, Decis. Support Syst..