CHARITIES, NO; LOTTERIES, NO; CASH, YES MAIN EFFECTS AND INTERACTIONS IN A CANADIAN INCENTIVES EXPERIMENT

The effects on response rates to mail surveys of prepayment cash incentives, charitable donations, and the chance to win a lottery prize are examined in a true experimental design. A survey on environmental issues was conducted during the fall of 1994 among 3,088 households drawn from the Grand River watershed region of southwestern Ontario, Canada. The 20-cell incentives experiment crossed three levels of prepaid monetary cash incentive ($2, $5, and $10) with a control group (no cash incentive), plus the offer to make a charitable donation ranging from $2 to $10 on behalf of the respondent, or participation in a lottery for prizes of $200. The overall response rate to the survey, with three follow-ups, was 70.7 percent with the effects of the prepaid cash rewards demonstrated, but not those for the lottery or charitable donations. Logistic regression analysis of response rate supports a main effects model for cash incentives but does not support either of two alternative models for main effects of the lottery and charitable donations or interactions. Further analysis demonstrates a pattern of earlier response as a result of prepaid incentives. The findings are discussed in terms of their cost-benefit implications and with respect to conceptualizations of respondents' motives for completing mail questionnaires

[1]  M. Wilkinson Questionnaire response rates. , 1997, The British journal of general practice : the journal of the Royal College of General Practitioners.

[2]  John Goyder An Experiment with Cash Incentives on a Personal Interview Survey , 1994 .

[3]  J. M. James,et al.  LARGE MONETARY INCENTIVES AND THEIR EFFECT ON MAIL SURVEY RESPONSE RATES , 1992 .

[4]  Robert M. Groves,et al.  UNDERSTANDING THE DECISION TO PARTICIPATE IN A SURVEY , 1992 .

[5]  J. M. James,et al.  THE EFFECT OF MONETARY INCENTIVES AND FOLLOW-UP MAILINGS ON THE RESPONSE RATE AND RESPONSE QUALITY IN MAIL SURVEYS , 1990 .

[6]  J. Goyder,et al.  The Silent Minority: Nonrespondents on Sample Surveys. , 1989 .

[7]  R. Hubbard,et al.  PROMISED CONTRIBUTIONS TO CHARITY AND MAIL SURVEY RESPONSES REPLICATION WITH EXTENSION , 1988 .

[8]  Floyd J. Fowler,et al.  Survey Research Methods , 1984 .

[9]  Shalom H. Schwartz,et al.  Internalized Values as Motivators of Altruism , 1984 .

[10]  David W. Stewart,et al.  Monetary Incentives versus Promised Contribution to Charity: New Evidence on Mail Survey Response , 1982 .

[11]  L. Golden,et al.  The Effects of Salutation, Monetary Incentive, and Degree of Urbanization on Mail Questionnaire Response Rate, Speed, and Quality , 1981 .

[12]  John C. Mowen,et al.  On Implementing the Door-in-the-Face Compliance Technique in a Business Context , 1980 .

[13]  D. Dillman Mail and telephone surveys : the total design method , 1979 .

[14]  Dan H. Robertson,et al.  A New Method of Increasing Mail Survey Responses: Contributions to Charity , 1978 .

[15]  P. Benson,et al.  Soliciting Charity Contributions: The Parlance of Asking for Money1 , 1978 .

[16]  S. Schwartz Normative Influences on Altruism , 1977 .

[17]  J. Armstrong Monetary Incentives in Mail Surveys , 1975 .

[18]  P. Pliner,et al.  Compliance without pressure: Some further data on the foot-in-the-door technique , 1974 .

[19]  R. Kraut Effects of social labeling on giving to charity , 1973 .

[20]  Earl R. Babbie,et al.  Survey Research Methods , 1984 .

[21]  Leonard Berkowitz,et al.  Social Norms, Feelings, and Other Factors Affecting Helping and Altruism1 , 1972 .

[22]  D. Bem Self-Perception Theory , 1972 .

[23]  Alan M. Sear,et al.  Questionnaire Response Rate: A Methodological Analysis , 1969 .

[24]  Thomas R. Wotruba,et al.  Monetary Inducements and Mail Questionnaire Response , 1966 .

[25]  J. Freedman,et al.  Compliance without pressure: the foot-in-the-door technique. , 1966, Journal of personality and social psychology.

[26]  Donal E. Muir,et al.  The Social Debt: An Investigation of Lower-Class and Middle-Class Norms of Social Obligation , 1962 .

[27]  G. C. Homans,et al.  Social Behavior: Its Elementary Forms. , 1975 .

[28]  A. Gouldner THE NORM OF RECIPROCITY: A PRELIMINARY STATEMENT * , 1960 .

[29]  F. K. Shuttleworth A study of questionnaire technique. , 1931 .