Complexity and chaos in organisations: complex management

In the present work we analyse the implications of complexity in the behaviour of organisations, and how they should adapt to this complexity instead of trying to exclude it. We divide the paper in seven different sections: after a brief introduction (Section 1) we comment the influence of complexity in the evolution of scientific paradigms (Section 2); in Section 3 we analyse the meaning of the term 'complexity' and the characteristics of a complex system; in Section 4 complexity and chaos are related, conforming what is named chaordic system thinking; in Section 5 we analyse the shift of paradigm in management and the implications of the new complex paradigm in organisations; in Section 6 we analyse the meaning of complex organisation; at last, in Section 7 we expose the new tools in organisation to cope with complexity.

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