Cultural Heritage and Social Experiences in the Times of COVID 19

During the COVID 19 pandemic, cultural institutions were severely affected To this end, they made an effort to enhance their online presence and online activity became the main way of approaching the public Although the social aspects of a physical visit are well acknowledged and valued today, they nevertheless seemed to be largely neglected in the virtual museum world In this position paper, we discuss current practices during the pandemic period and also explore challenges for the after-COVID era © Copyright 2020 for this paper by its authors Use permitted under Creative Commons License Attribution 4 0 International (CC BY 4 0)

[1]  Kevin Crowley,et al.  Objects of Learning , Objects of Talk : Changing Minds in Museums , 2001 .

[2]  Fabio Casati,et al.  Virtual, Remote Participation in Museum Visits by Older Adults: A Feasibility Study , 2015, PATCH@IUI.

[3]  Liam J. Bannon,et al.  Shaping experiences in the hunt museum: a design case study , 2004, DIS '04.

[4]  J. Falk,et al.  Learning from Museums: Visitor Experiences and the Making of Meaning , 2000 .

[5]  Paul Clough,et al.  Characterising online museum users: a study of the National Museums Liverpool museum website , 2018, International Journal on Digital Libraries.

[6]  Akrivi Katifori,et al.  “Let Them Talk!” , 2020, ACM Journal on Computing and Cultural Heritage.

[7]  Sue Allen,et al.  Looking for Learning in Visitor Talk: A Methodological Exploration , 2003 .

[8]  Nemanja Memarovic,et al.  Collocated Interaction: New Challenges in 'Same Time, Same Place' Research , 2016, CSCW Companion.

[9]  Luis A. Guerrero,et al.  Awareness Supporting Technologies used in Collaborative Systems: A Systematic Literature Review , 2017, CSCW.

[10]  Dan Cosley,et al.  ArtLinks: fostering social awareness and reflection in museums , 2008, CHI.

[11]  C. Crawford.  Chris Crawford on Interactive Storytelling , 2004 .

[12]  Dan Cosley,et al.  A tag in the hand: supporting semantic, social, and spatial navigation in museums , 2009, CHI.

[13]  Christian Heath,et al.  Configuring 'Interactivity' , 2008 .

[14]  Geri Gay,et al.  Imprints of place: creative expressions of the museum experience , 2005, CHI Extended Abstracts.

[15]  Matthew Chalmers,et al.  Lessons from the lighthouse: collaboration in a shared mixed reality system , 2003, CHI '03.

[16]  Fabio Casati,et al.  Interactive Remote Museum Visits for Older Adults: An Evaluation of Feelings of Presence, Social Closeness, Engagement, and Enjoyment in an Social Visit , 2019, 2019 IEEE International Symposium on Multimedia (ISM).

[17]  Spyros Vosinakis,et al.  A Virtual World Installation in an Art Exhibition : Providing a Shared Interaction Space for Local and Remote Visitors , 2011 .