A Research Agenda for the Socio-Technical Design of Ubiquitous Computing Systems

While technologies make Ubiquitous Computing a reality today, proper engineering methods for creating successful systems are still lacking or inadequate. The result is that mere “trial-and-error” approaches are used when developing novel UC systems. In this chapter we present an overview over the major development challenges, focussing on both social as well as technical aspects of UC system development. These range from the embedding of systems into a social context, sensing and adapting to different usage context and emergent system properties to the need for multidisciplinary cooperation during system development. Furthermore we analyse existing socio-technical development approaches from literature and their shortcomings in relation to the development challenges before introducing the VENUS research approach. We conclude this chapter by giving an outlook for the application of the VENUS research results and chances for further research.

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