An integrated management approach to the maintenance of toll roads in Peninsular Malaysia

Originally developed and trialled on the A30/A35 Exeter to Bere Regis Design Build Finance and Operate concession in the United Kingdom, the Strategic Planning Model (SPM) has recently been implemented in Peninsular Malaysia on the PLUS Toll Road System. The novelty of this implementation has been in the collaborative working with the local teams to ensure the necessary institutional development of management expertise within the organisation and, secondly, the adoption of the Highway Development and Management Tool (HDM-4) not only as the tool upon which to base operating standards but also as the preferred method for determining long-term rolling programmes to ensure concession compliance at minimum cost to the concessionaire. The system is now in its second year of operation and has provided two annual periodic maintenance works packages for use by the concessionaire on the network. (a) For the covering entry of this conference, please see ITRD abstract no. E212095.