In Technology We Trust: Extending TAM from a Healthcare Technology Perspective

In recent years, healthcare technology applications have rapidly influenced and changed primary healthcare service delivery. By adopting the Theory of Reasoned Action, this study investigates the antecedents that influence healthcare professionals to trust and use healthcare technology. It incorporates a framework of technology acceptance by individual healthcare professionals, illustrating how healthcare technology acceptance can improve overall healthcare services. We explain this by extending the Technology Acceptance Model (TAM) for healthcare technology. In particular, building on our previous systematic mapping review, we propose a conceptual model which incorporates the construct of trust into the TAM. This research contribution supports researchers to identify new insights on the effects of trust on the 'intention to use' of healthcare technology.