The Effects of Collectivistic and Individualistic Values on Conflict and Decision Making: An Experiment in China

In an experiment with 80 participants in China, protagonists with opposing views in organizations that valued collectivism, compared to individualism, were found to develop cooperative goals, were confident that they could work, sought to understand, and demonstrated that they understood the opposing arguments, accepted these arguments as reasonable, and combined positions to create an integrated decision. The inductions comparing participants who valued harmony as a goal or a technique in which they pretended to agree were only partially effective and did not yield significant differences on conflict dynamics and outcomes. Findings challenge traditional theorizing that collectivistic values lead to conflict avoidance, and support recent arguments that strong, cooperative relationships promote the productive discussion of opposing views in decision making.

[1]  Dean Tjosvold,et al.  EFFECTS OF INFLUENCE TACTICS AND SOCIAL CONTEXTS IN CONFLICT: AN EXPERIMENT ON RELATIONSHIPS IN CHINA , 2001 .

[2]  Deborah H. Gruenfeld,et al.  Group Composition and Decision Making: How Member Familiarity and Information Distribution Affect Process and Performance , 1996 .

[3]  H. Reis,et al.  The relationship context of human behavior and development. , 2000, Psychological bulletin.

[4]  Richard P. Larrick,et al.  Conflict Management Style: Accounting for Cross-National Differences , 1998 .

[5]  James Jaccard,et al.  Cross-cultural model testing: Toward a solution of the etic-emic dilemma. , 1976 .

[6]  Robert I Westwood,et al.  Chinese Conflict Preferences and Negotiating Behaviour: Cultural and Psychological Influences , 1991 .

[7]  D. Tjosvold Cooperative and competitive goal approach to conflict: Accomplishments and challenges. , 1998 .

[8]  R. Nisbett,et al.  Culture, dialectics, and reasoning about contradiction. , 1999 .

[9]  Motoko Kosugi,et al.  Trust, Gullibility, and Social Intelligence , 1999 .

[10]  Dean Tjosvold,et al.  Effects of controversy on cognitive perspective taking. , 1977 .

[11]  Dean Tjosvold,et al.  Interdependence and Power Between Managers and Employees: A Study of the Leader Relationship , 1989 .

[12]  T. Yamagishi,et al.  Trust and commitment in the United States and Japan , 1994 .

[13]  Deborah H. Gruenfeld,et al.  Status, ideology, and integrative complexity on the U.S. Supreme Court: Rethinking the politics of political decision making. , 1995 .

[14]  H. Hu THE CHINESE CONCEPTS OF “FACE” , 1944 .

[15]  Dean Tjosvold,et al.  Effects of approach to controversy on superiors' incorporation of subordinates' information in decision making. , 1982 .

[16]  Raja Kali,et al.  Guanxi Versus the Market: Ethics and Efficiency , 1999 .

[17]  M. Gelfand,et al.  Horizontal and Vertical Dimensions of Individualism and Collectivism: A Theoretical and Measurement Refinement , 1995 .

[18]  K. Jehn A qualitative analysis of conflict types and dimensions in , 1997 .

[19]  M. Gelfand,et al.  Converging measurement of horizontal and vertical individualism and collectivism , 1998 .

[20]  K. Leung,et al.  A Dualistic Model of Harmony and its Implications for Conflict Management in Asia , 2002 .

[21]  C. Gersick,et al.  LEARNING FROM ACADEMIA: THE IMPORTANCE OF RELATIONSHIPS IN PROFESSIONAL LIFE , 2000 .

[22]  M. Siegal,et al.  Do people believe behaviours are consistent with attitudes? Towards a cultural psychology of attribution processes. , 1992 .

[23]  Michael Harris Bond,et al.  Collectivism-Individualism in Everyday Social Life: The Middle Kingdom and the Melting Pot , 1989 .

[24]  James A. Brunner,et al.  Chinese Negotiating and the Concept of Face , 1988 .

[25]  M. Stanne,et al.  Does competition enhance or inhibit motor performance: a meta-analysis. , 1999, Psychological bulletin.

[26]  D. Ho On the Concept of Face , 1976, American Journal of Sociology.

[27]  D. Tjosvold,et al.  Interdependence and Controversy in Group Decision Making: Antecedents to Effective Self-Managing Teams. , 1998, Organizational behavior and human decision processes.

[28]  H. Markus,et al.  Culture and the self: Implications for cognition, emotion, and motivation. , 1991 .

[29]  J. K. Murnighan,et al.  Demographic Diversity and Faultlines: The Compositional DYnamics of Organizational Groups , 1998 .

[30]  Paula L. Rechner,et al.  Experiential Effects of Dialectical Inquiry, Devil's Advocacy and Consensus Approaches to Strategic Decision Making , 1989 .

[31]  Kenneth S. Law,et al.  Effectiveness of Chinese Teams: The Role of Conflict Types and Conflict Management Approaches , 2006, Management and Organization Review.

[32]  P. Tetlock,et al.  The Slavery Debate in Antebellum America: Cognitive Style, Value Conflict, and the Limits of Compromise , 1994 .

[33]  Chao-chuan Chen,et al.  How can Cooperation be Fostered? The Cultural Effects of Individualism-Collectivism , 1998 .

[34]  David K. Tse,et al.  Cultural Differences in Conducting Intra- and Inter-Cultural Negotiations: A Sino-Canadian Comparison , 1994 .

[35]  Allen C. Amason Distinguishing the Effects of Functional and Dysfunctional Conflict on Strategic Decision Making: Resolving a Paradox for Top Management Teams , 1996 .

[36]  K. Jehn A Multimethod Examination of the Benefits and Detriments of Intragroup Conflict , 1995 .

[37]  H. Triandis,et al.  Multimethod probes of individualism and collectivism. , 1990 .

[38]  Robert r. Taylor,et al.  Consequences of Gainsharing , 1994 .

[39]  J. G. Miller,et al.  Perceptions of social responsibilities in India and in the United States: moral imperatives or personal decisions? , 1990, Journal of personality and social psychology.

[40]  M. Deutsch A Theory of Co-operation and Competition , 1949 .

[41]  Dean Tjosvold,et al.  Controversy within a cooperative or competitive context and cognitive perspective-taking , 1978 .

[42]  Handshakes across the sea: Cross-cultural negotiating for business success , 1991 .

[43]  Heather M. Coon,et al.  Rethinking individualism and collectivism: evaluation of theoretical assumptions and meta-analyses. , 2002, Psychological bulletin.

[44]  K. Hwang Face and Favor: The Chinese Power Game , 1987, American Journal of Sociology.