Evaluating online courses and programs

EVALUATION ACTIVITIES provide vital information on which to base planning and implementation decisions related to today’s rapidly changing educational environment. This article discusses the context of and rationale for the rigorous, well-planned evaluation of online courses and programs; differentiates among evaluation, assessment, and research; and describes the various purposes evaluation can serve. Further, it provides an overview of the literature with particular reference to representative examples of approaches and models currently in use for evaluating online programming. Finally, it discusses emerging trends in evaluation, including the development of standards of quality that can guide evaluation of online courses and programs and recent research on the process of evaluation itself.