An analysis of two new process approach-related terms in ISO 9001:2015: risk-based thinking and context of the organization

This paper is focused on understanding “risk-based thinking” and “context of the organization” in the process approach according to the requirements of the updated norm, ISO 9001: 2015 Quality Management Systems – Requirements. These new trends should increase the effectivity of the quality management system, should improve company results, and should prevent negative effects of processes. This article explains how to understand the context of the organization in order to make correct strategic decisions. The author describes the integration procedure of risk-based thinking into several organizations in the Czech Republic. This article can support organizations in the implementation of the best practice of new requirements of ISO 9001: 2015. This paper is focused on several production organisations from the different industrial area in the Czech Republic. This research is based on the up to date research data of world ́s databases. The author used the qualitative method in the form a structured interview.

[1]  Petr Řeháček.  Quality costs as an instrument of verifying the effectiveness of quality management system , 2017 .

[2]  Ina Fourie,et al.  Research Methods in Information , 2014, Aslib J. Inf. Manag..

[3]  M. Ionascu,et al.  THE IMPACT OF ISO 9001 , ISO 14001 AND OHSAS 18001 CERTIFICATION ON FINANCIAL PERFORMANCE : THE CASE OF COMPANIES LISTED ON THE BUCHAREST STOCK EXCHANGE , 2017 .

[4]  Risk management model from the perspective of the implementing ISO 9001: 2015 standard within financial services companies , 2017 .

[5]  Srdjan Medic,et al.  New Standard ISO 9001:2015 and its Effect on Organisations , 2016 .

[6]  Juraj Sinay,et al.  Development of GRAM – A risk measurement tool using risk based thinking principles , 2017 .

[7]  David Tucek,et al.  Process Segmentation Typology in Czech Companies , 2016 .

[8]  Tim Bedford,et al.  Safety and Reliability , 2003 .

[9]  N. Duijm,et al.  Risk terminology--a platform for common understanding and better communication. , 2003, Journal of hazardous materials.

[10]  Parissa Haghirian,et al.  Remastering contemporary enterprise performance management systems , 2017 .

[11]  Andrea Chiarini,et al.  Risk-based thinking according to ISO 9001:2015 standard and the risk sources European manufacturing SMEs intend to manage , 2017 .

[12]  Milík Tichý,et al.  Ovládání rizika : analýza a management , 2006 .

[13]  Terje Aven,et al.  Selective critique of risk assessments with recommendations for improving methodology and practise , 2011, Reliab. Eng. Syst. Saf..

[14]  L. Švadlenka,et al.  SCIENTIFIC PAPERS OF THE UNIVERSITY OF PARDUBICE , 2010 .

[15]  Ikramul Hasan,et al.  The role of technology and socialization in linking organizational context and knowledge conversion: The case of Malaysian Service Organizations , 2017, Int. J. Inf. Manag..

[16]  Jan Perner,et al.  SCIENTIFIC PAPERS OF THE UNIVERSITY OF PARDUBICE , 2001 .