Determining the Knowledge Management Strategy Using Vague Set Group Decision

Determining the proper KM strategies is important to make sure that the alignment of organizational Procedures and the KM-related Information Technology deployment produce effective creation, sharing and utilization of knowledge. This makes the decision process very complicated and unstructured. Besides the fuzzy sets theory, vague sets theory is one of the methods used to deal with uncertain information and vague sets can provide more information than fuzzy sets. The purpose of this research is determining the knowledge management strategy using vague set group decision. Here, at first the KM strategies as alternatives and considered criteria are determined, then alternatives are ranked according to the Vague set decision making and possibility theory. The presented steps have been run in an Iranian Bank as the empirical study. KeywordsKnowledge Management, Vague set, Blend Strategy, Human Oriented Strategy, System Oriented Strategy, possibility theory

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