Assessing the Impact of Librarian Presence in an Online Course -or- High touch = High impact?
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[1] John D. Shank,et al. Establishing our presence in courseware: Adding library services to the virtual classroom , 2003 .
[2] D. Randy Garrison,et al. Critical Inquiry in a Text-Based Environment: Computer Conferencing in Higher Education , 1999, Internet High. Educ..