A proposition of a decision support system for Reverse Logistics

For a long time, the research concerning returned products has focused on multiples issues. It was not until the early nineties that Reverse Logistics (RL) has captured the academic attention. RL commonly refers to the backward movement of materials in the supply chain. In order to cover all these aspects of RL we propose an integrated Decision Support System (DSS) which can ease products and shipping information tracking, storing, referencing and reporting for managers (decision makers). The methodology proposed in this paper is inspired by the various papers published in the literature.

[1]  Noel P. Greis,et al.  Logistics, strategy and structure , 2013 .

[2]  Peter G. W. Keen Adaptive design for decision support systems , 1980 .

[3]  C. Carter,et al.  REVERSE LOGISTICS: A REVIEW OF THE LITERATURE AND FRAMEWORK FOR FUTURE INVESTIGATION , 1998 .

[4]  Ronald S. Tibben-Lembke,et al.  Going Backwards: Reverse Logistics Trends and Practices , 1999 .

[5]  James H. Stock,et al.  Managing product returns for competitive advantage , 2006 .

[6]  David James Power,et al.  A brief history of decision support systems , 2003, WWW 2003.

[7]  Jim Browne,et al.  Issues in end-of-life product recovery and reverse logistics , 2001 .

[8]  Shahin Rahimifard,et al.  A decision-making model for waste management in the footwear industry , 2007 .

[9]  P R Murphy,et al.  MANAGEMENT OF LOGISTICAL RETROMOVEMENTS: AN EMPIRICAL ANALYSIS OF LITERATURE SUGGESTIONS , 1988 .

[10]  Efraim Turban,et al.  Decision support and expert systems , 1993 .

[11]  Peter Drucker,et al.  A Brief History of Decision Support Systems , 2006 .

[13]  Diane Riopel,et al.  A reverse logistics decisions conceptual framework , 2011, Comput. Ind. Eng..

[14]  P. Finlay Introducing Decision Support Systems , 1994 .

[15]  Marius Cioca,et al.  Integrating DSS in Public Transportation Monitoring Systems , 2010 .

[16]  T. M. Chan,et al.  Development of RFID-based Reverse Logistics System , 2009, Expert Syst. Appl..

[17]  Beth M Schwartz REVERSE LOGISTICS STRENGTHENS SUPPLY CHAINS , 2000 .

[18]  J. Wyatt Decision support systems. , 2000, Journal of the Royal Society of Medicine.

[19]  Ronald J Kopicki,et al.  REUSE AND RECYCLING -- REVERSE LOGISTICS OPPORTUNITIES / , 1993 .

[20]  Ronald S. Tibben-Lembke,et al.  AN EXAMINATION OF REVERSE LOGISTICS PRACTICES , 2001 .

[21]  Vaidyanathan Jayaraman,et al.  Production planning for closed-loop supply chains with product recovery and reuse: an analytical approach , 2006 .

[22]  Diane Riopel,et al.  Decision modelling of reverse logistics systems: selection of recovery operations for end-of-life products , 2012 .

[23]  Tom Andel,et al.  ADVANCE WITH REVERSE LOGISTICS. , 1995 .

[24]  Steven L. Alter,et al.  Decision support systems : current practice and continuing challenges , 1980 .

[25]  George M. Marakas,et al.  Decision support systems in the twenty-first century , 1998 .

[26]  Clayton G. Tettelbach Recycling Decision Support System: Design and Development of a Web-Based DSS , 1997 .

[27]  Nils Rudi,et al.  Product Recovery at the Norwegian National Insurance Administration , 2000, Interfaces.

[28]  Noel P. Greis,et al.  Logistics, strategy and structure: A conceptual framework , 1999 .

[29]  Christos D. Tarantilis,et al.  AN ASP-BASED MODEL EMPLOYING A TABU SEARCH METHOD FOR MAKING e-LOGISTICS DECISIONS , 2006, Cybern. Syst..

[30]  Christos D. Tarantilis,et al.  A web-based decision support system for waste lube oils collection and recycling , 2009, Eur. J. Oper. Res..

[31]  Zelda B. Zabinsky,et al.  A multicriteria decision making model for reverse logistics using analytical hierarchy process , 2011 .