A Comparative Study of Mobile Banking in Specific Parts of Bangladesh

With the rapid improvements of technology worldwide, systems are getting modernized and digitalized. Traditional and time-consuming systems are replaced by efficient computerized, time-saving ones. Human Computer Interaction (HCI) based approaches are paving the way for many of these efficient models and systems, making users’ life easier day by day. One of the most ancient and impactful economic systems is Banking. We also cite out some security issues regarding the transactions using mobile banking. We confine our scope within some specific parts of Bangladesh (Pabna and Chuadanga) and analyze the issues from users, bank managers and agents of this field during doing the work. We also cite out the best service offered to both users and agents by different mobile banking agencies, based on some Artificial Intelligence (AI) and machine learning techniques and also a comparison is also shown among different techniques. Moreover, an android application is also developed to show the summarization of the total work.