Three Languages for Urban Mobility

The 21 century urban mobility system (UMS) entails how people physically move about their cities and environs. As a multi-modal system, it is a complex and dynamic sociotechnical construct. Optimizing this system is a multi-disciplinary effort involving work from areas such as urban sociology, decision analysis, operations research, and information systems. It is necessary to be able to map from social and economic drivers to the technical infrastructure. To accomplish this, we must be able to negotiate effectively between very different realms: from the fundamental social drivers that come in qualitative wrappings into operationalized parameters that can be used in numerical models. Further, the life of the technical system in its usage must be systematically understood as part of a feedback loop that will affect the social drivers and through them expose modified aspirations for the system moving forward. To support this, we need an epistemological framework that addresses the complexity in its static structure as well as in the fluid act of design. From long habits of cross-disciplinary thinking in management science and information systems, we propose the synthesis of a new language from three techniques that have proven useful: decision analysis, design patterns, and iterative development.

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