Statistical methods for the evaluation of educational services and quality of products

Latent variable models for ordinal data.- Issues on item response theory modelling.- Nonlinearity in the analysis of longitudinal data.- Multilevel models for the evaluation of educational institutions: a review.- Multilevel mixture factor models for the evaluation of educational programs#x2019 effectiveness.- A class of statistical models for evaluating services and performances.- Choices and conjoint analysis: critical aspects and recent developments.- Robust diagnostics in university performance studies.- A novel global performance score with an application to the evaluation of new detergents.- Nonparametric tests for the randomized complete block design with ordered categorical variables.- A permutation test for umbrella alternatives.- Nonparametric methods for measuring concordance between rankings: a case study on the evaluation of professional profiles of municipal directors.