Development of a conceptual model of E-commerce adoption for SMEs in Indonesia

E-commerce adoption provides many benefits for small and medium enterprises. In Indonesia, adoption of e-commerce by SMEs is still in low level because they meet such several problems to adopt e-commerce as difficulty to learn and use e-commerce, to understand the role of e-commerce, etc. Based on the literature review, a conceptual model that is capable of measuring the adoption level of e-commerce is proposed. The model-that consists of both functional and non-functional requirements of an e-commerce-can be used as a framework for raising their e-commerce adoption level.

[1]  Ramakrishnan Ramanathan,et al.  The impact of e-commerce on Taiwanese SMEs: Marketing and operations effects , 2012 .

[2]  Nabeel Al,et al.  Electronic commerce in small to medium-sized enterprises: frameworks, issues and implications , 2003 .

[3]  S. G. E. Garrett,et al.  An Introduction to Electronic Commerce , 1999 .

[4]  W. H. C. Knol,et al.  The Diffusion and Adoption of Information Technology in Small- and Medium-sized Enterprises through IT Scenarios , 2001, Technol. Anal. Strateg. Manag..

[5]  Rajesri Govindaraju,et al.  E-commerce adoption by Indonesian small, medium, and micro enterprises (SMMEs): Analysis of goals and barriers , 2011, 2011 IEEE 3rd International Conference on Communication Software and Networks.

[6]  Michael Wade,et al.  Does e‐Business Matter to SMEs? A Comparison of the Financial Impacts of Internet Business Solutions on European and North American SMEs , 2007 .

[7]  Jinlong Bao,et al.  A Conceptual Model of Factors Affecting e-Commerce Adoption by SMEs in China , 2010, 2010 International Conference on Management of e-Commerce and e-Government.

[8]  Alistair R. Anderson,et al.  The adoption of e-trade innovations by Korean small and medium-sized firms. , 2009 .

[9]  Alireza Hassanzadeh,et al.  A framework for evaluating electronic commerce adoption in Iranian companies , 2009, Int. J. Inf. Manag..

[10]  Xianggui Qu,et al.  Multivariate Data Analysis , 2007, Technometrics.

[11]  Feng Ying,et al.  Empirical research on interaction between electronic commerce adoption and effect evaluation in China SMEs , 2012, 2012 International Conference on Information Management, Innovation Management and Industrial Engineering.

[12]  Jing Tan,et al.  Business-to-business adoption of eCommerce in China , 2007, Inf. Manag..

[13]  Nabeel A. Y. Al-Qirim,et al.  The Adoption of eCommerce Communications and Applications Technologies in Small Businesses in New Zealand , 2006, IEEE International Conference on Computer Systems and Applications, 2006..

[14]  E. Santarelli,et al.  The Diffusion of E-commerce among SMEs: Theoretical Implications and Empirical Evidence , 2003 .

[15]  Richard T. Watson,et al.  WebQual: An Instrument for Consumer Evaluation of Web Sites , 2007, Int. J. Electron. Commer..

[16]  Jian Pei,et al.  Data Mining: Concepts and Techniques, 3rd edition , 2006 .

[17]  Peyman Akhavan,et al.  E-Readiness Assessment of Non-Profit ICT SMEs in a Developing Country: The Case of Iran , 2008 .

[18]  Mohd Rizaimy Shaharudin,et al.  Determinants of electronic commerce adoption in Malaysian SMEs' furniture industry , 2012 .

[19]  Suzanne Nasco,et al.  Predicting electronic commerce adoption in Chilean SMEs , 2008 .

[20]  R. Govindaraju,et al.  Technological and organizational factors influencing the e-commerce adoption by Indonesian SMEs , 2012, 2012 IEEE International Conference on Management of Innovation & Technology (ICMIT).

[21]  Kevin Zhu,et al.  Migrating to internet-based e-commerce: Factors affecting e-commerce adoption and migration at the firm level , 2006, Inf. Manag..

[22]  S. Subba Rao,et al.  Electronic commerce development in small and medium sized enterprises: A stage model and its implications , 2003, Bus. Process. Manag. J..

[23]  M.X. Wu,et al.  The Key Strategies for E-Commerce Success in Service SMEs in China , 2006, 2006 IEEE International Conference on Service Operations and Logistics, and Informatics.

[24]  E. Ramsey,et al.  A Profile of Adopters and Non-Adopters of Ecommerce in SME Professional Service Firms , 2005 .

[25]  Agustine Eva,et al.  Persepsi Penggunaan Aplikasi Internet untuk Pemasaran Produk Usaha Kecil Menengah , 2007 .

[26]  Sandy Chong,et al.  Journal of Enterprise Information Management Success in electronic commerce implementation: A cross-country study of small and medium-sized , 2022 .

[27]  Wang Yi Achieving Market Responsiveness: The Enabling Role of IT and E-Commerce Adoption in SMEs , 2010, 2010 International Conference on Management and Service Science.

[28]  She-I Chang,et al.  Effects of IS characteristics on e-business success factors of small- and medium-sized enterprises , 2011, Comput. Hum. Behav..

[29]  Petra Perner,et al.  Data Mining - Concepts and Techniques , 2002, Künstliche Intell..