Remote Usability Testing of Data Input Methods for Web Applications

The main purpose of the paper was to conduct a comparative analysis and examine the usability of selected methods and patterns of data entry in web systems and websites. A dedicated web application was developed as an experimental tool for conducting remote unmoderated usability tests. Implemented data entry design patterns and tested with real users included various alignment of labels on forms, entering of logical values, small numbers, dates and time. The metrics collected during the test comprised: time to complete a task, a number of mouse clicks, number of errors committed, the Single Ease Question survey, closed and open questions regarding the subjective assessment of tested patterns. Based on the collected results, recommendations for the best patterns and methods of data entry in the specific context of use were formulated.

[1]  Janusz Sobecki,et al.  Statistical Verification of Remote Usability Testing Method , 2015, MIDI '15.

[2]  Thomas S. Tullis,et al.  An Empirical Comparison of Lab and Remote Usability Testing of Web Sites , 2002 .

[3]  Andreas Sonderegger,et al.  Extra-laboratorial usability tests: An empirical comparison of remote and classical field testing with lab testing. , 2019, Applied ergonomics.

[4]  Bogdan Trawinski,et al.  Comparative Usability Analysis of Selected Data Entry Methods for Web Systems , 2020, Cybern. Syst..

[5]  Bogdan Trawinski,et al.  Usability Testing of a Responsive Web System for a School for Disabled Children , 2018, ACIIDS.

[6]  Pam J. Mayhew,et al.  A Comparative Study of Synchronous and Asynchronous Remote Usability Testing Methods , 2013 .

[7]  Bogdan Trawinski,et al.  Usability Testing of Data Entry Patterns Implemented According to Material Design Guidelines for the Web , 2019, ICCCI.

[8]  S. B. Yudhoatmojo,et al.  Empirical study on the use of two remote asynchronous usability testing methods , 2019 .

[9]  Bogdan Trawinski,et al.  Comparative Analysis of Usability of Data Entry Design Patterns for Mobile Applications , 2019, ACIIDS.

[10]  Anders Bruun,et al.  Let your users do the testing: a comparison of three remote asynchronous usability testing methods , 2009, CHI.

[11]  Bogdan Trawinski,et al.  Responsive Web Design: Testing Usability of Mobile Web Applications , 2016, ACIIDS.

[12]  Anne R. Haake,et al.  Here, there, anywhere: remote usability testing that works , 2004, CITC5 '04.

[13]  Bogdan Trawinski,et al.  Usability Testing of a Mobile Friendly Web Conference Service , 2016, ICCCI.

[14]  J. M. Christian Bastien,et al.  Usability testing: a review of some methodological and technical aspects of the method , 2010, Int. J. Medical Informatics.

[15]  Jean Scholtz,et al.  Adaptation of traditional usability testing methods for remote testing , 2001, Proceedings of the 34th Annual Hawaii International Conference on System Sciences.

[16]  Kapil Chalil Madathil,et al.  An investigation of the efficacy of collaborative virtual reality systems for moderated remote usability testing. , 2017, Applied ergonomics.

[17]  Jeff Sauro,et al.  Quantifying the User Experience, Second Edition: Practical Statistics for User Research , 2016 .