From: Stiles, W

Jerry Goodman introduced me to response modes in the spring of 1969, while I was a graduate student in clinical psychology at UCLA and he was my clinical supervisor. He used the modes to describe my alternatives as I tried to listen and respond helpfully to my psychotherapy clients. He distinguished six categories of "help intended" communication: (1) Question, for gathering information, (2) Advisement, for guiding another's behavior, (3) Silence, for providing interpersonal space, (4) Interpretation, for explaining or classifying another's behavior, (5) Reflection, for expressing empathy, and (6) Disclosure, for revealing one's personal condition (Goodman & Dooley, 1976; Goodman & Esterly, 1988).

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