Library services for people with disabilities in Argentina

Purpose – The purpose of this research was to determine the current status of the library services for visually impaired and physically handicapped people in Argentina.Design/methodology/approach – A survey was made of 20 different libraries throughout Argentina that provide services for visually impaired and physically handicapped people. A questionnaire composed of 114 questions based on American Library Association guidelines was developed and delivered by e‐mail and post to participating libraries. Additionally, visits were made to ten of these libraries with the objective of obtaining information by means of interviews with their respective directors as well as library personnel and users who were present at the time of the visit.Findings – It was concluded that these libraries are not in a position to provide the best library services for visually impaired and physically handicapped individuals: it was seen that there are still many things to correct and improve.Originality/value – It is considered ...