Global information technology: a meta analysis of key issues

Recently, there has been an increasing number of studies and articles that have identified and ranked global information technology (IT) issues in various parts of the world. The objective of this article is to aggregate the results of these studies and explore the possibility of linkage of these key IT issues to environmental and organizational factors. An organizing framework for global IT issues is developed and one of the factors in the framework, the level of economic development of the country, is analyzed to observe its impact on the ranking of key IT issues. Cluster analysis on a sample of ranked IT issues from 16 different regions indicates a linkage between the level of economic development of a region and the ranking of various types of IT issues. The analysis provides stronger support for the three-way classification of regions into developed, developing, and under-developed rather than the more recent four-way classification of developed, newly industrialized, developing, and under-developed.

[1]  Y. Malhotra IS Productivity And Outsourcing Policy:A Conceptual Framework and Empirical Analysis , 1995 .

[2]  P. Ein-Dor,et al.  The Effect of National Culture on IS: Implications for International Information Systems , 1993 .

[3]  V. Govindarajan,et al.  Strategy, Control Systems, and Resource Sharing: Effects on Business-Unit Performance , 1990 .

[4]  Richard Leifer,et al.  An Information Processing Approach for Deciding Upon Control Strategies and Reducing Control Loss in Emerging Organizations , 1996 .

[5]  Cheng-Kiang Farn,et al.  A comparison of information management issues in the United States of America and the Republic of China , 1990, Inf. Manag..

[6]  Albert S. Dexter,et al.  Key information technology issues in Estonia , 1993, J. Strateg. Inf. Syst..

[7]  Janice M. Burn,et al.  Information Sytems Management issues in Hong Kong: A Contingency Analysis and Comparison with the United Kingdom , 1998 .

[8]  Stephen C. Hayne,et al.  A comparative analysis of information systems issues facing Canadian business , 1996, Proceedings of HICSS-29: 29th Hawaii International Conference on System Sciences.

[9]  Laku Chidambaram,et al.  A Cross-Cultural Study of Communication Technology Acceptance: Comparison of Cellular Phone Adoption in South Korea and the United States , 1998 .

[10]  Mo Adam Mahmood,et al.  Information Technology Transfer and Diffusion to Mexico: A Preliminary Analysis , 1995 .

[11]  Thomas D. Clark,et al.  Cross-Cultural Issues in Information Systems Research: A Research Program , 1994 .

[12]  Prashant C. Palvia Global Information Technology Research: Past, Present And Future1 , 1998 .

[13]  Vincent di Norcia Managing Across Borders: The Transnational Solution , 1991 .

[14]  James C. Wetherbe,et al.  Key Issues in Information Systems Management: 1994-95 SIM Delphi Results , 1996, MIS Q..

[15]  Louis C. K. Ma,et al.  Critical issues of IS management in Hong Kong: a cultural comparison , 1993 .

[16]  James D. Thompson Organizations in Action , 1967 .

[17]  Martin D. Goslar,et al.  Identification of Key International Information Systems Issues in U.S.-Based Multinational Corporations , 1991, J. Manag. Inf. Syst..

[18]  Uday M. Apte,et al.  Global outsourcing of information systems functions: opportunities and challenges , 1991 .

[19]  James C. Wetherbe,et al.  Key Information Systems Issues for the 1980's , 1984, MIS Q..

[20]  Vicki L. Sauter,et al.  Cross-cultural aspects of model management needs in a transnational decision support system , 1992 .

[21]  Blake Ives,et al.  Applications of Global Information Technology: Key Issues for Management , 1991, MIS Q..

[22]  John C. Henderson,et al.  Strategic Alignment: Leveraging Information Technology for Transforming Organizations , 1999, IBM Syst. J..

[23]  Prashant Palvia,et al.  Global information technology environment: key MIS issues in advanced and less-developed nations , 1992 .

[24]  Barry Shore,et al.  The Role of National Culture in Systems Analysis and Design , 1995 .

[25]  Richard T. Watson,et al.  Key issues in information systems management: an Australian perspective—1988 , 1989 .

[26]  Robert D. Galliers,et al.  Coping with information technology? How British executives perceive the key information systems management issues in the mid-1990s , 1994, J. Inf. Technol..

[27]  Richard Harris,et al.  SMIS Members: A Membership Analysis , 1982, MIS Q..

[28]  A. Tannenbaum Control in Organizations , 1969 .

[29]  H. Raiffa The art and science of negotiation , 1983 .

[30]  D. Druckman An analytical research agenda for conflict and conflict resolution , 1993 .

[31]  James C. Wetherbe,et al.  Key issues in information systems management , 1987 .

[32]  M. A. Badri,et al.  Critical issues in information systems management: An international perspective , 1992 .

[33]  Fred Niederman,et al.  Information Systems Management Issues for the 1990s , 1991, MIS Q..

[34]  G. Hofstede,et al.  Culture′s Consequences: International Differences in Work-Related Values , 1980 .

[35]  John C. Henderson,et al.  Strategic Alignment: Leveraging Information Technology for Transforming Organizations , 1993, IBM Syst. J..

[36]  Anil K. Gupta,et al.  Resource Sharing Among Sbus: Strategic Antecedents and Administrative Implications , 1986 .

[37]  Jay R. Galbraith Designing Complex Organizations , 1973 .

[38]  A. Jaeger,et al.  Multinational Corporations: Control Systems and Delegation Issues , 1984 .

[39]  Robert M. Davison,et al.  Group Support Systems: Barriers to Adoption in a Cross-Cultural Setting , 1998 .