Information Technology, Corporate Productivity, and the New Economy

Introduction Laying the Groundwork An Introduction to the Information Economy A Closer Look at Information Technology and the Information Age Productivity and Production Theory Empirical Studies on Productivity and Information Technology Investment Theoretical Background of and Empirical Work Regarding Information Technology and Corporate Profits A More Detailed Look at Information Technology Factors That Promote Firm Efficiency A Detailed Look at Information Technology and U.S. Industry Software Applications That Enhance Knowledge Economic Principles and Information Technology: A Focus on Market Exchanges and the CRM Principle The Information Bubble Micro Productivity and Macro Implications Appendices Numbers for Empirical Work Glossary of Information Technology Terms Selected Bibliography Index