Performance Evaluation of Mobile Phone Producers

Since the introduction of first mobile phone prototype by Motorola in 1973, the global mobile communication industry has faced tremendous changes. Mobile phones evolved from bricksized devices to today’s smart phones and their infrastructures have been through vast improvements

[1]  Emmanuel Thanassoulis,et al.  Introduction to the theory and application of data envelopment analysis , 2001 .

[2]  Mette Asmild,et al.  Estimating global frontier shifts and global Malmquist indices , 2007 .

[3]  Chen-Fu Chien,et al.  Using DEA to Evaluate R&D Performance of the Computers and Peripherals Firms in Taiwan , 2004 .

[4]  Naveen Donthu,et al.  Benchmarking marketing productivity using data envelopment analysis , 2005 .

[5]  Abraham Charnes,et al.  Measuring the efficiency of decision making units , 1978 .

[6]  Iñigo Monedero,et al.  Detection of Non-Technical Losses: The Project MIDAS , 2014 .

[7]  Gang Yu,et al.  An Illustrative Application of Idea (Imprecise Data Envelopment Analysis) to a Korean Mobile Telecommunication Company , 2001, Oper. Res..

[8]  Alfons Oude Lansink,et al.  Impact of CAP Subsidies on Technical Efficiency of Crop Farms in Germany, the Netherlands and Sweden , 2010 .

[9]  Avraham Shtub,et al.  R&D project evaluation: An integrated DEA and balanced scorecard approach ☆ , 2008 .

[10]  Robert G. Dyson,et al.  Exploring the use of DEA for formative evaluation in primary diabetes care: An application to compare English practices , 2009, J. Oper. Res. Soc..

[11]  Cliff T. Ragsdale,et al.  The Competitive Market Efficiency of Hotel Brands: An Application of Data Envelopment Analysis , 2002 .

[12]  C. Kao,et al.  Efficiency analysis of university departments: An empirical study , 2008 .

[13]  Michael F. Gorman,et al.  Searching for Herbert Simon: Extending the Reach and Impact of Business Intelligence Research Through Analytics , 2013, Int. J. Bus. Intell. Res..

[14]  Michael Sfakianakis,et al.  Assessing bids of Greek public organizations service providers using data envelopment analysis , 2013, Oper. Res..

[15]  John S. Liu,et al.  Data envelopment analysis 1978-2010: A citation-based literature survey , 2013 .

[16]  Selim Zaim,et al.  Measuring the efficiency of customer satisfaction and loyalty for mobile phone brands with DEA , 2012, Expert Syst. Appl..

[17]  M. Farrell The Measurement of Productive Efficiency , 1957 .

[18]  Geraldo da Silva e Souza,et al.  Evolution of bank efficiency in Brazil: A DEA approach , 2010, Eur. J. Oper. Res..

[19]  Toshiyuki Sueyoshi,et al.  Returns to scale vs. damages to scale in data envelopment analysis: An impact of U.S. clean air act on coal-fired power plants , 2013 .

[20]  S. Malmquist Index numbers and indifference surfaces , 1953 .

[21]  Reza Farzipoor Saen,et al.  Evaluating relative value of customers via data envelopment analysis , 2013 .

[22]  Roma Mitra Debnath,et al.  Benchmarking telecommunication service in India , 2008 .

[23]  G. Tzeng,et al.  The comparative productivity efficiency for global telecoms , 2006 .

[24]  L. R. Christensen,et al.  THE ECONOMIC THEORY OF INDEX NUMBERS AND THE MEASUREMENT OF INPUT, OUTPUT, AND PRODUCTIVITY , 1982 .

[25]  Ingunn Myrtveit,et al.  Market orientation and performance in the service industry: A data envelopment analysis , 2007 .