The Uncanny Valley and the Importance of Eye Contact

Abstract The Uncanny Valley hypothesis describes the negative emotional response of human observers that is evoked by artificial figures or prostheses with a human-like appearance. Many studies have pointed out the meaning of facial features, but did not further investigate the importance of eye contact and its role in decision making about artificial faces. In this study we recorded the number and duration of fixations of participants (N = 53) and recorded gaze movements and fixations on different areas of interest, as well as the response time when a participant judged a face as non-human. In a subsequent questionnaire, we grasped subjective ratings. In our analysis we found correlations between the likeability and the duration of eye fixations on the eye area. The gaze sequences show that artificial faces were visually processed similar to the real ones and mostly remained not assessed as artificial as long as the eye regions were not considered.

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