From Competition to Collaboration in Public Service Delivery: A New Agenda for Research

Competition was one of the guiding threads of public policy under the Conservative Governments of the 1980s and 1990s. But whereas the Conservatives looked to the market primarily for the disciplining and economizing effects of competition, the Labour Government sees the market as a source of innovation and improvement. Following a brief description of these different perspectives, this paper identifies three avenues deserving of further inquiry: the costs and benefits of high trust interorganizational relationships; the way in which partnerships combine the competencies of different sectors; and finally, the extent to which the new partnerships transform public service delivery.

[1]  Erik-Hans Klijn,et al.  Partnership Arrangements: Governmental Rhetoric or Governance Scheme? , 2002 .

[2]  George A. Boyne,et al.  Public and Private Management: What's the Difference? , 2002 .

[3]  Young-Chool Choi The dynamics of public service contracting: The British experience , 1999 .

[4]  Johan P. Olsen,et al.  Rediscovering institutions: The organizational basis of politics , 1989 .

[5]  I. Kirkpatrick Markets, Bureaucracy and Public Management: The Worst of Both Worlds? Public Services without Markets or Bureaucracy , 1999 .

[6]  David Parker,et al.  The economics of partnership sourcing versus adversarial competition: a critique , 1997 .

[7]  T. Blair Leading the way : a new vision for local government , 1998 .

[8]  Francis L. Jeffries,et al.  Trust and Adaptation in Relational Contracting , 2000 .

[9]  P. Dibben,et al.  Preparing for best value , 1999 .

[10]  Kieron Walsh,et al.  Public Services and Market Mechanisms , 1995 .

[11]  Chris Skelcher,et al.  Working Across Boundaries: Collaboration in Public Services , 2002 .

[12]  Steven Cohen A Strategic Framework for Devolving Responsibility and Functions from Government to the Private Sector , 2001 .

[13]  K. Walsh,et al.  Competition and service : the impact of the Local Government Act 1988 , 1993 .

[14]  Maxine E. Loomis,et al.  Contracting for Change , 1982 .

[15]  S. Osborne Public-Private Partnerships: Theory and Practice in International Perspective , 2000 .

[16]  W. Hamilton,et al.  The Evolution of Cooperation , 1984 .

[17]  G. Boyne Competitive Tendering In Local Government: A Review Of Theory And Evidence , 1998 .

[18]  Steve Martin,et al.  Implementing ‘Best Value’: Local Public Services in Transition , 2000 .

[19]  A. Zaheer,et al.  Does Trust Matter? Exploring the Effectsof Interorganizational and Interpersonaltrust on Performance , 1998 .

[20]  T. Jørgensen,et al.  The ‘Publicness’ of Public Organizations , 1997 .

[21]  Vivien Lowndes,et al.  Like a Horse and Carriage or a Fish on a Bicycle: How Well do Local Partnerships and Public Participation go Together? , 2004 .

[22]  D. Osborne,et al.  Reinventing government: How the entrepreneurial spirit is transforming government. , 1992 .

[23]  P. Scholtes Contracting for Change. , 1975 .

[24]  Howard Davis,et al.  External Inspection of Local Government: Driving Improvement or Drowning in Detail , 2001 .

[25]  Chris Huxham,et al.  Working together: Key themes in the management of relationships between public and non‐profit organizations , 1996 .

[26]  M. Temple,et al.  The New Public Service Ethos: An Ethical Environment For Governance , 1999 .

[27]  George Alexander Boyne,et al.  What is public service improvement , 2003 .

[28]  Paul C. Nutt,et al.  Decision‐Making Success in Public, Private and Third Sector Organisations: Finding Sector Dependent Best Practice , 2002 .

[29]  A. Doig,et al.  Local Government Management , 2000 .

[30]  Chris Skelcher,et al.  The Dynamics of Multi‐organizational Partnerships: an Analysis of Changing Modes of Governance , 1998 .