Directing exploratory search with interactive intent modeling

We introduce interactive intent modeling, where the user directs exploratory search by providing feedback for estimates of search intents. The estimated intents are visualized for interaction on an Intent Radar, a novel visual interface that organizes intents onto a radial layout where relevant intents are close to the center of the visualization and similar intents have similar angles. The user can give feedback on the visualized intents, from which the system learns and visualizes improved intent estimates. We systematically evaluated the effect of the interactive intent modeling in a mixed-method task-based information seeking setting with 30 users, where we compared two interface variants for interactive intent modeling, namely intent radar and a simpler list-based interface, to a conventional search system. The results show that interactive intent modeling significantly improves users' task performance and the quality of retrieved information.

[1]  Richard F. Riesenfeld,et al.  A Survey of Radial Methods for Information Visualization , 2009, IEEE Transactions on Visualization and Computer Graphics.

[2]  Dorota Glowacka,et al.  Supporting exploratory search tasks with interactive user modeling , 2013, ASIST.

[3]  Dorota Glowacka,et al.  Directing exploratory search: reinforcement learning from user interactions with keywords , 2013, IUI '13.

[4]  Marti A. Hearst,et al.  Reexamining the cluster hypothesis: scatter/gather on retrieval results , 1996, SIGIR '96.

[5]  Mark S. Ackerman,et al.  The perfect search engine is not enough: a study of orienteering behavior in directed search , 2004, CHI.

[6]  Karl Gyllstrom,et al.  A comparison of query and term suggestion features for interactive searching , 2009, SIGIR.

[7]  Jarkko Venna,et al.  Information Retrieval Perspective to Nonlinear Dimensionality Reduction for Data Visualization , 2010, J. Mach. Learn. Res..

[8]  ZhaiChengxiang,et al.  A study of smoothing methods for language models applied to information retrieval , 2004 .

[9]  Susan T. Dumais,et al.  Personalizing Search via Automated Analysis of Interests and Activities , 2005, SIGIR.

[10]  Peter Auer,et al.  Using Confidence Bounds for Exploitation-Exploration Trade-offs , 2003, J. Mach. Learn. Res..

[11]  Kevin Li,et al.  Faceted metadata for image search and browsing , 2003, CHI '03.

[12]  Xin Fu,et al.  Elicitation of term relevance feedback: an investigation of term source and context , 2006, SIGIR.

[13]  Marcia J. Bates,et al.  Where should the person stop and the information search interface start? , 1990, Inf. Process. Manag..

[14]  Marti A. Hearst Search User Interfaces , 2009 .