Facilitating a ‘non-judgmental’ skills-based co-design environment

This paper reflects on a pilot study for the design of a series of e-textiles workshops developed for the Nottinghamshire Mind Network community of mental health and wellbeing service users, managers and volunteers. The final workshops will form part of ‘An Internet of Soft Things’ (IoSofT) project, which seeks to develop a Person-Centred Approach (PCA) to design. The workshops should be experienced by participants as a non-judgemental environment, as one of the conditions of the Person-Centred Approach – unconditional positive regard (UPR) (Rogers, 1957). While the research team agree in theory that participants should feel safe and supported, putting non-judgement into practice in a multi - disciplinary environment, in which skills form the basis of workshop activity, has proved to be challenging. The paper introduces the key criteria of the PCA in psychotherapy, and describes the particular challenges that being non-judgemental presented to the textile designers and therapeutic practitioners who designed and facilitated the workshops. It presents an analysis of the design artefacts produced in the course of six workshop sessions (such as the ‘group agreement’), and participant feedback, and discusses the resulting framework that will be applied in the next iteration of workshops to enable participants’ comfort, creativity and autonomy.