Electronic markets, data access and collaboration: relative value to performance in firm operations

Purpose – This paper aims to examine the direct and indirect effects of the use of electronic markets (e‐markets), access to online data and trading partner collaboration on operational performance.Design/methodology/approach – This study involved survey data from 233 Australian firms. Data were provided by members of the Chartered Institute of Purchasing and Supply Australia, who reflected upon relevant practices and performances of their firms. Structural equation modeling was used to analyze the data.Findings – The results show that whilst all three direct effects are non‐significant, when the indirect effects are taken into account, the total effects are significant in strength. This suggests that use of e‐markets, access to online data and collaboration with trading partners, when taken in isolation, are not as effective as could be expected. However, when these factors are implemented together, their value and impact becomes significant.Research limitations/implications – The study is limited to Aus...

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