Student access of online feedback is modified by the availability of assessment marks, gender and academic performance

We used educational data mining to quantify student access of online feedback files and explore the underlying drivers of feedback file access in a learning management system (LMS). We collated LMS access logs for 32 individual pieces of assessment representing 1462 feedback files for 484 students (males = 45%, females = 55%) that originated across three undergraduate years, from 20 different degree pathways. Over a third of assessment feedback files (38%, 553 files) were never accessed by students. When students could obtain their assessment mark without opening the associated feedback file, 42% of feedback files were not accessed by students (513 of 1224 files). When assessment marks were integrated into the feedback file (and not reported within the LMS), the proportion of unopened feedback dropped significantly to only 17% of files (40 of 238 files). We uncovered strong gender-specific differences in how students accessed feedback within the LMS that were dependent upon academic performance and the integration of marks within the feedback file. Poorly performing males were less likely to access feedback; however, integrating marks into the feedback files meant that males were over 27 times more likely to access the feedback file. In contrast, females exhibited a much weaker and more variable response to marks being reported within feedback files. Assessments with deadlines earlier in the semester were also viewed more often than those later in the semester.