Communicating in Business

Part 1: COMMUNICATING IN BUSINESS: THE FOUNDATIONS. 1. Foundations of Business Communication. 2. Intercultural and Team Communication. 3. Interpersonal Communication. Part II: DEVELOPING YOUR BUSINESS WRITING SKILLS. 4. The Process of Writing. 5. The Process of Revision. Part III: WRITTEN COMMUNICATION. 6. Writing Positive and Neutral Messages. 7. Writing Persuasive Messages. 8. Writing Bad-New Messages. Part IV: WRITING REPORTS. 9. Planning the Report. 10. Report Writing. Part V: ORAL AND EMPLOYMENT COMMUNICATION. 11. Oral Presentations. 12. Employment Communication.