Implementing computer technology: a multiorganizational test of Klein and Sorra’s model

Abstract In an empirical test and extension of Klein and Sorra’s [Acad. Manag. Rev. 21 (1996) 1055] model, the organization’s receptivity toward change, climate for implementation, and innovation-values fit are tested as determinants of implementation effectiveness. The model suggests that collective human perceptions have an impact on successful implementation of technology. The research examines the implementation of computer technology in science education in a sample of 69 schools. The results provide strong support for the hypothesized relationships between receptivity toward change, climate for implementation, and implementation effectiveness.

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