Using Users' Expectations to Adapt Business Intelligence Systems

This paper takes a look at the general characteristics of business or economic intelligence system. The role of the user within this type of system is emphasized. We propose two models which we consider important in order to adapt this system to the user. The first model is based on the definition of decisional problem and the second on the four cognitive phases of human learning. We also describe the application domain we are using to test these models in this type of system.

[1]  Stéphane Goria,et al.  Le modèle MIRABEL : un guide pour aider à questionner les Problématiques de Recherche d'Informations , 2004 .

[2]  Iain Campbell,et al.  The ostensive model of developing information needs , 2000 .

[3]  Hubert Tardieu,et al.  Le triangle stratégique: stratégie, structure et technologie de l"information , 1991 .

[4]  Hong Xie,et al.  Patterns between interactive intentions and information-seeking strategies , 2002, Inf. Process. Manag..

[5]  Stefano Mizzaro,et al.  How many relevances in information retrieval? , 1998, Interact. Comput..

[6]  F. J. Devadason,et al.  A Methodology for the Identification of Information Needs of Users , 1997 .

[7]  Matt Germonprez,et al.  Explanation in Information Systems , 2008, Inf. Syst. J..

[8]  A. David,et al.  Modélisation de l'utilisateur, Systèmes d'Informations Stratégiques et Intelligence Economique , 2002 .

[9]  Steven R. Haynes,et al.  Explanation in information systems : a design rationale approach , 2002 .

[10]  Amos David,et al.  L'architecture EQuA2te et son application à l'Intelligence Economique , 2003 .

[11]  Tefko Saracevic,et al.  Modeling Interaction in Information Retrieval (IR): A Review and Proposal. , 1996 .

[12]  Najoua Bouaka Développement d'un modèle pour l'explicitation d'un problème décisionnel : un outil d'aide à la décision dans un contexte d'intelligence économique , 2003 .

[13]  Odile Thiery,et al.  Piloter une organisation : de l'information stratégique à la modélisation de l'utilisateur ; application au domaine de la GRH , 2004 .

[14]  Peter Gluchowski,et al.  Data Warehouse , 1997, Informatik-Spektrum.

[15]  A. David,et al.  The role of the infomediary in an economic intelligence process , 2004 .