Infrastructure resources: forging alignments between supply and demand

This paper aims to help establish a more coherent and credible FM platform to support future developments and their alignment to business. A critical review is undertaken of current claims and assumptions concerning the importance of FM, particularly in relation to its scope and strategic impact. The paper finds that there is an urgent need to reposition and rebrand FM as an integral part of infrastructure and services management, within the business resource management process alongside finance, HR, IT and Intangibles. Only a summary account is included, but full references to some 30 sources are given. The paper provides the basis for a consolidated and coherent alignment of property and facility management to business strategy and operations. This paper will be of interest to academics, consultants and those in advanced FM practice who recognise the need for a secure theoretical base from which to market FM to business.