Blending Internet-of-Things (IoT) solutions into relationship marketing strategies

[1]  Michael J. Baker,et al.  Marketing new industrial products , 1975 .

[2]  W. Firestone,et al.  Multisite Qualitative Policy Research: Optimizing Description and Generalizability , 1983 .

[3]  R. Yin Case Study Research: Design and Methods , 1984 .

[4]  F. Dwyer,et al.  Developing Buyer-Seller Relationships: , 1987 .

[5]  Kim B. Clark,et al.  Product development performance : strategy, organization, and management in the world auto industry / Kim B. Clark, Tahahiro Fujimoto , 1991 .

[6]  Daniel T. Jones,et al.  The machine that changed the world : based on the Massachusetts Institute of Technology 5-million dollar 5-year study on the future of the automobile , 1990 .

[7]  Steven A. Taylor,et al.  Measuring Service Quality: A Reexamination and Extension , 1992 .

[8]  F. Webster The Changing Role of Marketing in the Corporation , 1992 .

[9]  Barry A. Wray,et al.  Using Neural Network Analysis to Evaluate Buyer‐Seller Relationships , 1994 .

[10]  Stephen W. Brown,et al.  Consumer satisfaction and perceived quality: Complementary or divergent constructs? , 1994 .

[11]  Shankar Ganesan Determinants of Long-Term Orientation in Buyer-Seller Relationships , 1994 .

[12]  S. Hunt,et al.  The Commitment-Trust Theory of Relationship Marketing , 1994 .

[13]  Alan Dick,et al.  Customer loyalty: Toward an integrated conceptual framework , 1994 .

[14]  C. Fornell,et al.  Customer Satisfaction, Market Share, and Profitability: Findings from Sweden , 1994 .

[15]  C. Grönroos Relationship marketing: strategic and tactical implications , 1996 .

[16]  Adrian Payne,et al.  Relationship marketing for competitive advantage : winning and keeping customers , 1998 .

[17]  A. Parasuraman Customer service in business‐to‐business markets: an agenda for research , 1998 .

[18]  Evert Gummesson,et al.  Total Relationship Marketing: Experimenting with a Synthesis of Research Frontiers , 1999 .

[19]  Atul Parvatiyar,et al.  The Domain and Conceptual Foundations of Relationship Marketing , 2000 .

[20]  J. J. Cronin,et al.  Customer Orientation , 2001 .

[21]  Dwayne D. Gremler,et al.  Understanding Relationship Marketing Outcomes , 2002 .

[22]  E. Gummesson Relationship marketing and a new economy: it’s time for de‐programming , 2002 .

[23]  Atul Parvatiyar,et al.  Evolving Relationship Marketing into a Discipline , 2002 .

[24]  Manfred Bruhn Relationship Marketing: Management of Customer Relationships , 2002 .

[25]  Arun Sharma,et al.  Mature relationships: Why does relational orientation turn into transaction orientation? , 2003 .

[26]  Andreas Eggert,et al.  Relationship value and relationship quality: Broadening the nomological network of business‐to‐business relationships , 2006 .

[27]  Robert K. Yin,et al.  Adding new dimensions to case study evaluations: The case of evaluating comprehensive reforms , 2007 .

[28]  Sergei P. Kouchtch,et al.  Assessing relationship quality in four business‐to‐business markets , 2009 .

[29]  Brock Smith,et al.  Buyer-Seller Relationships: Bonds, Relationship Management, and Sex-Type , 2009 .

[30]  Michael J. Baker Total Relationship Marketing , 2009 .

[31]  Antonio Iera,et al.  The Internet of Things: A survey , 2010, Comput. Networks.

[32]  Paolo Bellavista,et al.  Convergence of MANET and WSN in IoT Urban Scenarios , 2013, IEEE Sensors Journal.

[33]  Shuang-Hua Yang,et al.  How the internet of things technology enhances emergency response operations , 2013 .

[34]  Marimuthu Palaniswami,et al.  Internet of Things (IoT): A vision, architectural elements, and future directions , 2012, Future Gener. Comput. Syst..

[35]  Jan Markendahl,et al.  WHO IS INVESTING IN MACHINE-TO-MACHINE COMMUNICATIONS? , 2013 .

[36]  Yu-Hui Wang,et al.  Explore technology innovation and intelligence for IoT (Internet of Things) based eyewear technology , 2018 .

[37]  A. García-Pérez,et al.  Healthcare service evolution towards the Internet of Things: An end-user perspective , 2018, Technological Forecasting and Social Change.