An Evaluation of the Navigability of Web-based Mapping Applications

The purposes of this study are to evaluate the navigability of three web-based mapping applications and to suggest how to improve the navigability of all web-based mapping applications. With these purposes. this study conducted a web-based survey congruent with a think aloud and systematic observation for individual participants, followed up by a focus group with all participants. Based on the findings, recommendations are proposed for web-based mapping applications that include a standard click and drag panning function in mapping application, a scaled zooming option, increased text for icons and buttons, and other potential changes to computer hardware for icons and navigability in these applications. By improving the navigability of web-based mapping applications, the learning time may be reduced for each application and the speed at which users’ geographic information needs are met will be quicker.