Centrifugal and Centripetal Forces in Radical New Product Development Under Time Pressure

Organizations must be ambidextrous to successfully develop new products—they must act creatively as well as collectively. However, how to do this is not clear. The author analyzes this problem and reviews the literature in terms of two opposing forces: the first increases the quantity and quality of ideas, information, and knowledge available for creative action while the second integrates these things into collective action. The author then models these forces to explain how the coexistence of contradictory structural elements and processes increases the probability of successful development.

[1]  C. Mills,et al.  The Theory of Social and Economic Organization , 1948 .

[2]  R. Bales,et al.  Phases in group problem-solving. , 1951, Journal of abnormal and social psychology.

[3]  H. Simon,et al.  Selective perception: A note on the departmental identifications of executives. , 1958 .

[4]  J. R. French,et al.  The bases of social power. , 1959 .

[5]  Tom R. Burns,et al.  The Management of Innovation. , 1963 .

[6]  R. Emerson Power-Dependence Relations , 1962, Power in Modern Societies.

[7]  C. Hermann Some Consequences of Crisis Which Limit the Viability of Organizations , 1963 .

[8]  J. Cockcroft The process of technological innovation , 1965 .

[9]  James D. Thompson Organizations in Action , 1967 .

[10]  C. Perrow A FRAMEWORK FOR THE COMPARATIVE ANALYSIS OF ORGANIZATIONS , 1967 .

[11]  P. Lawrence,et al.  Organization and Environment: Managing Differentiation and Integration , 1967 .

[12]  D. Pugh,et al.  Dimensions of Organization Structure , 1968 .

[13]  K. Weick The social psychology of organizing , 1969 .

[14]  Thomas J. Allen,et al.  Communication networks in R & D Laboratories , 1970 .

[15]  Michael Aiken,et al.  Organization Structure and Communications , 1971 .

[16]  James M. Utterback,et al.  The Process of Technological Innovation Within the Firm , 1971 .

[17]  R. Normann,et al.  Organizational Innovativeness: Product Variation and Reorientation , 1971 .

[18]  A. Pettigrew Information Control as a Power Resource , 1972 .

[19]  E. Witte Field Research on Complex Decision-Making Processes – The Phase Theorem , 1972 .

[20]  Daniel Kahneman,et al.  Availability: A heuristic for judging frequency and probability , 1973 .

[21]  Jay R. Galbraith Designing Complex Organizations , 1973 .

[22]  J. Pfeffer Cooptation and the Composition of Electric Utility Boards of Directors , 1974 .

[23]  James M. Utterback,et al.  A dynamic model of process and product innovation , 1975 .

[24]  Lawrence B. Mohr,et al.  Conceptual issues in the study of innovation , 1976 .

[25]  B. Turner The Organizational and Interorganizational Development of Disasters , 1976 .

[26]  P. Nystrom,et al.  Camping on Seesaws: Prescriptions for a Self-Designing Organization , 1976 .

[27]  A. V. D. Ven,et al.  Determinants of Coordination Modes within Organizations , 1976 .

[28]  Henry Mintzberg,et al.  The Structure of "Unstructured" Decision Processes , 1976 .

[29]  C. Smart,et al.  Designs for crisis decision units. , 1977, Administrative science quarterly.

[30]  M. Tushman Special Boundary Roles in the Innovation Process. , 1977 .

[31]  Thomas J. Allen,et al.  Managing the flow of technology: technology transfer and the dissemination of technological informat , 1977 .

[32]  Michael L. Tushman,et al.  Information Processing as an Integrating Concept in Organizational Design. , 1978 .

[33]  Noel M. Tichy,et al.  Network Analysis in Organizational Settings , 1979 .

[34]  M. Tushman Work Characteristics and Subunit Communication Structure: A Contingency Analysis. , 1979 .

[35]  Andrew H. Van de Ven,et al.  Problem Solving, Planning, and Innovation. Part I. Test of the Program Planning Model , 1980 .

[36]  R. Burt Models of Network Structure , 1980 .

[37]  Andrew H. Van de Ven,et al.  Problem Solving, Planning, and Innovation. Part II. Speculations for Theory and Practice , 1980 .

[38]  J. McCann Strategies for Change: Logical Incrementalism , 1980 .

[39]  R. Billings A Model of Crisis Perception: A Theoretical and Empirical Analysis. , 1980 .

[40]  B. M. Staw The Escalation of Commitment To a Course of Action , 1981 .

[41]  Barry M. Staw,et al.  Threat-rigidity effects in organizational behavior: A multilevel analysis. , 1981 .

[42]  E. A. Locke,et al.  Goal setting and task performance: 1969–1980. , 1981 .

[43]  Devendra Sahal,et al.  Patterns of Technological Innovation , 1984 .

[44]  Marshall W. Meyer,et al.  Power in Organizations. , 1982 .

[45]  S. Kiesler,et al.  Managerial Response to Changing Environments: Perspectives on Problem Sensing from Social Cognition. , 1982 .

[46]  I. Janis Groupthink: Psychological Studies of Policy Decisions and Fiascoes , 1982 .

[47]  R. Katz The Effects of Group Longevity on Project Communication and Performance. , 1982 .

[48]  L. G. Tornatzky,et al.  Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings , 1982, IEEE Transactions on Engineering Management.

[49]  G. W. Hill Group versus individual performance: are n + 1 heads better than one?" psychological bulletin , 1982 .

[50]  Randall S. Schuler,et al.  Organizational Crisis. Part I: Definition and Conceptualization , 1983 .

[51]  M. Maidique Entrepreneurs, Champions, and Technological Innovation , 1984, IEEE Engineering Management Review.

[52]  W. G. Astley,et al.  Structural Sources of Intraorganizational: Power: A Theoretical Synthesis , 1984 .

[53]  D. L. Simms,et al.  Normal Accidents: Living with High-Risk Technologies , 1986 .

[54]  K. Weick Groupthink: Psychological Studies of Policy Decisions and Fiascoes. 2nd ed. , 1984 .

[55]  James M. Utterback,et al.  The Effects of Communication on Technological Innovation , 1984 .

[56]  R. Cialdini Influence: Science and Practice , 1984 .

[57]  J. B. Quinn,et al.  Managing Innovation: Controlled Chaos , 1985 .

[58]  G. Stasser,et al.  Pooling of Unshared Information in Group Decision Making: Biased Information Sampling During Discussion , 1985 .

[59]  I. Nonaka,et al.  Managing the new product development process , 1985 .

[60]  David A. Nadler,et al.  Organizing for Innovation , 1986 .

[61]  Richard L. Daft,et al.  Organizational information requirements, media richness and structural design , 1986 .

[62]  A. V. D. Ven,et al.  Central problems in the management of innovation , 1986 .

[63]  W. Nord,et al.  Implementing Routine and Radical Inno-vation , 1986 .

[64]  David H. Gobeli,et al.  Analyzing Product Innovations , 1987 .

[65]  Donald R. Lehmann,et al.  Models of Cooperative Group Decision-Making and Relative Influence: An Experimental Investigation of Family Purchase Decisions , 1987 .

[66]  Teresa M. Amabile,et al.  A Model of Creativity and Innovation in Organizations , 1988 .

[67]  K. Eisenhardt,et al.  Politics of Strategic Decision Making in High-Velocity Environments: Toward a Midrange Theory , 1988 .

[68]  G. Mitchell,et al.  Managing R&D as A Strategic Option , 1988 .

[69]  Kathleen M. Eisenhardt,et al.  Making Fast Strategic Decisions In High-Velocity Environments , 1989 .

[70]  Jane M. Howell,et al.  Champions of Technological Innovation. , 1990 .

[71]  K. Clark,et al.  The power of product integrity. , 1990, Harvard business review.

[72]  Mariann Jelinek,et al.  The Innovation Marathon: Lessons from High Technology Firms , 1990 .

[73]  Robert G. Cooper,et al.  New Products: The Key Factors in Success , 1990 .

[74]  Kim P. Corfman,et al.  Perceptions of Relative Influence: Formation and Measurement , 1991 .

[75]  Michael Diehl,et al.  Productivity loss in idea-generating groups: Tracking down the blocking effect. , 1991 .

[76]  Deborah G. . Ancona,et al.  Bridging the Boundary: External Activity and Performance in Organizational Teams. , 1992 .

[77]  Thierry C. Pauchant,et al.  Transforming the Crisis-Prone Organization: Preventing Individual, Organizational, and Environmental Tragedies , 1992 .

[78]  K. Clark,et al.  Organizing and Leading “Heavyweight” Development Teams , 1992 .

[79]  D. Dougherty A PRACTICE-CENTERED MODEL OF ORGANIZATIONAL RENEWAL THROUGH PRODUCT INNOVATION , 1992 .

[80]  Paul A. Emmanuelides,et al.  Towards an integrative framework of performance in product development projects , 1993 .

[81]  E. Hippel Sticky Information and the Locus of Problem Solving: Implications for Innovation , 1994 .

[82]  C. Gersick Pacing Strategic Change: The Case of a New Venture , 1994 .

[83]  I. Nonaka A Dynamic Theory of Organizational Knowledge Creation , 1994 .

[84]  K. Eisenhardt,et al.  PRODUCT DEVELOPMENT: PAST RESEARCH, PRESENT FINDINGS, AND FUTURE DIRECTIONS , 1995 .

[85]  K. Eisenhardt,et al.  Accelerating Adaptive Processes: Product Innovation in the Global Computer Industry , 1995 .

[86]  M. Iansiti Shooting the Rapids: Managing Product Development in Turbulent Environments , 1995 .

[87]  Ernest R. Alexander,et al.  How Organizations Act Together: Interorganizational Coordination in Theory and Practice , 1995 .

[88]  Richard A. Guzzo,et al.  Teams in organizations: recent research on performance and effectiveness. , 1996, Annual review of psychology.

[89]  A. Chakrabarti,et al.  Innovation Speed: A Conceptual Model of Context, Antecedents, and Outcomes , 1996 .

[90]  A. Griffin The Effect of Project and Process Characteristics on Product Development Cycle Time , 1997 .

[91]  S. Scott Social identification effects in product and process development teams , 1997 .

[92]  Vijay Mahajan,et al.  Issues and Opportunities in New Product Development: An Introduction to the Special Issue , 1997 .

[93]  K. Eisenhardt,et al.  The Art of Continuous Change : Linking Complexity Theory and Time-Paced Evolution in Relentlessly Shifting Organizations , 1997 .

[94]  Deborah Dougherty,et al.  Organizing for Innovation , 1999 .

[95]  Rosabeth Moss Kanter,et al.  When a Thousand Flowers Bloom: Structural, Collective, and Social Conditions for Innovation in Organization , 2000 .

[96]  George Jr. Stalk Hout Competing Against Time : How Time Based Competition Is Reshaping Global Markets , 2002 .