Computers and Organizational Change Factors That Influence Useful Adoption of Computer Applications

The spread of computer applications and their usefulness in improving patient care and organizational change are impressive. However, an unevenness in the impact has occurred - as can be expected in the diffusion of innovation process, in general. Later-adopting persons and organizations need the attention of researchers and innovation experts in this field. Factors that can be addressed in fostering appropriate change through computer applications are: (1) feeling of the need for the application; (2) clarity on how to employ the technology; (3) degree of fit with the style and values of the host facilities; (4) special local circumstances and timing; (5) resistances, both rational and subtle; (6) anticipation, or direct experience of benefits from computer aplication; and (7) abilities and resources that are required for successful system operation.