The survival of the gatekeeper

Abstract Little is heard these days of gatekeepers — those who take it upon themselves to find and acquire information outside their own organisations. They appear to be still alive and well. This paper is based on a survey of 125 UK managers with an interest in information on new materials. It examines their information gathering and distribution, distinguishing their behaviour from that of most other employees, and from that of key employees, both of whom also bring in information. By relating the gatekeeper's behaviour to the nature of information, it is possible to understand something of the role he plays in innovation, and something of the difficulty organisations experience accommodating such behaviour.

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