PERFORMANCE MEASUREMENT AND INTEGRATED TRANSPORTATION MANAGEMENT SYSTEMS - A TRAFFIC OPERATIONS PERSPECTIVE

Beginning with the statement that "America is on the verge of a revolution in transportation," this white paper is a call to action. Accepting the statements that "There is no more potent issue driving better system management than the need for performance" and "There is probably no better short-term payoff for improved system performance than better system management" as truisms, the paper ferrets out some issues related to Integrated Transportation Management Systems and system performance by describing the experience in a Department of Transportation Traffic Operations Division in California over the last several years in developing system management strategies anchored on performance. The emphasis is on traffic operations and performance measurement with the intent of showing some of the nuts and bolts of performance measurement - the specific measurements, the data sources, the processes used to develop and implement, and how they are expected to be used.