Information technology innovation and its impact on job creation by SMEs in developing countries: an analysis of the literature review

ABSTRACT This study reviews the literature on the role of technology innovation in job creation through small businesses in developing countries. A seven-step approach to the literature review is used for synthesising relevant data. The results show that technology innovations influence employment creation in small businesses positively and act as a driving force for economic development. The effective use of information technology in small businesses has a major impact on their competitiveness and access to international markets. Thus, the need for the government to develop technology innovative strategies for small businesses to actualise their firm performance and enhance job creation is recommended. The findings and proposed theoretical model of the study enrich existing theories and would help policymakers understand the role of information technology innovation in job creation and economic development.

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