Integration of a DAU- System in Workflow Management Systems

The integration of a document analysis and understanding (DAU) system in workflow management systems (WFMS) allows to bridge the gap between paper documents and workflow management enabled business processes. With this integration it will be possible to assign the incoming business letters to the correct workflow instance, to support the data capturing by clerks, and to integrate the paper based part of the business processes in the workflow management concept of an organization. This paper describes the concept of a generic integration of the systems and the benefits which arise from the cooperation.