Integrated Information Systems for Social Work Practice

are undergoing a dramatic organi zational change by increasingly adopting computer technology for information proc essing.1 There are two major reasons for this: First, in a milieu of scarcity and re trenchment, there are greater demands on social service agencies for accountability and demonstrated efficiency. These de mands require that agencies generate a great deal of information about their op erations and that they document the quantity and quality of the services they provide as well as how accessible their resources are. Second, the rapid develop ment of low-cost computer-based manage ment information systems presents an opportunity to agency administrators to use such a technology to cope with the increasing informational demands faced by the agency.