Integrating knowledge management into enterprise environments for the next generation decision support

Decision support and knowledge management processes are interdependent activities in many organizations. In this paper, we propose an approach for integrating decision support and knowledge management processes using knowledge discovery techniques. Based on the proposed approach, an integrative framework is presented for building enterprise decision support environments using model marts and model warehouses as repositories for knowledge obtained through various conversions. This framework is expected to guide further research on the development of the next generation decision support environments.

[1]  Jae-Hyeon Ahn,et al.  Decision support for real-time telemarketing operations through Bayesian network learning , 1997, Decis. Support Syst..

[2]  W. H. Inmon,et al.  The data warehouse and data mining , 1996, CACM.

[3]  Jörg Rech,et al.  Knowledge Discovery in Databases , 2001, Künstliche Intell..

[4]  Dorothy E. Leidner,et al.  Knowledge Management Systems: Issues, Challenges, and Benefits , 1999, Commun. Assoc. Inf. Syst..

[5]  Hannu Kivijärvi,et al.  A substance-theory-oriented approach to the implementation of organizational DSS , 1997, Decis. Support Syst..

[6]  Yoshitsugu Kakemoto,et al.  On Meta Levels of an Organized Society of KDD Agents , 1997, PKDD.

[7]  I. Nonaka A Dynamic Theory of Organizational Knowledge Creation , 1994 .

[8]  Gregory Piatetsky-Shapiro,et al.  The KDD process for extracting useful knowledge from volumes of data , 1996, CACM.

[9]  W. H. Inmon,et al.  The data warehouse and data mining : Data mining and knowledge discovery in databases , 1996 .

[10]  Narasimha Bolloju Decision model formulation of subjective classification problem-solving knowledge using a neuro-fuzzy classifier and its effectiveness , 1999, Int. J. Approx. Reason..

[11]  Hemant K. Bhargava,et al.  Computer-aided model construction , 1993, Decis. Support Syst..

[12]  Stephen R. Gardner Building the data warehouse , 1998, CACM.

[13]  M. Polanyi Personal Knowledge: Towards a post-critical philosophy , 1959 .

[14]  Nick Roussopoulos,et al.  Interoperability of multiple autonomous databases , 1990, CSUR.

[15]  Pattie Maes,et al.  Agents that buy and sell , 1999, CACM.

[16]  Ramayya Krishnan,et al.  MODFORM: A Knowledge-Based Tool to Support the Modeling Process , 1993, Inf. Syst. Res..

[17]  Narasimha Bolloju,et al.  Aggregation of analytic hierarchy process models based on similarities in decision makers' preferences , 2001, Eur. J. Oper. Res..

[18]  Hemant K. Bhargava,et al.  Decision support on demand: Emerging electronic markets for decision technologies , 1997, Decis. Support Syst..

[19]  Daniel R. Dolk,et al.  A generalized model management system for mathematical programming , 1986, TOMS.

[20]  M. Polanyi,et al.  Personal Knowledge: Towards a post-critical philosophy , 1959 .

[21]  Nicholas R. Jennings,et al.  A Roadmap of Agent Research and Development , 2004, Autonomous Agents and Multi-Agent Systems.

[22]  Narasimha Bolloju,et al.  Formulation of qualitative models using fuzzy logic , 1996, Decis. Support Syst..

[23]  Dorothy E. Leidner,et al.  Knowledge management systems: emerging views and practices from the field , 1999, Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences. 1999. HICSS-32. Abstracts and CD-ROM of Full Papers.

[24]  Michael P. Kelly Personal Knowledge: Toward a Post-Critical Philosophy , 1963 .

[25]  Pavlos Moraitis,et al.  A distributed decision support system for strategic planning , 1997, Decis. Support Syst..

[26]  William Frawley,et al.  Knowledge Discovery in Databases , 1991 .

[27]  FayyadUsama,et al.  The KDD process for extracting useful knowledge from volumes of data , 1996 .

[28]  Michael Wooldridge,et al.  Applications of intelligent agents , 1998 .

[29]  J. Wyatt Decision support systems. , 2000, Journal of the Royal Society of Medicine.

[30]  Michael Wooldridge,et al.  Agent technology: foundations, applications, and markets , 1998 .

[31]  Shu-Feng Tseng,et al.  Diverse reasoning in automated model formulation , 1997, Decis. Support Syst..

[32]  Andrew B. Whinston,et al.  Enterprise decision support using Intranet technology , 1997, Decis. Support Syst..

[33]  Ajay S. Vinze,et al.  Construction of a model formulation consultant: the AEROBA experience , 1992, IEEE Trans. Syst. Man Cybern..

[34]  Shuhua Liu,et al.  Business environment scanner for senior managers: towards active executive support with intelligent agents , 1998, Proceedings of the Thirty-First Hawaii International Conference on System Sciences.

[35]  Michael Goul,et al.  A proposal for an open DSS protocol , 1999, Commun. ACM.

[36]  David M. Steiger,et al.  Enhancing User Understanding in a Decision Support System: A Theoretical Basis and Framework , 1998, J. Manag. Inf. Syst..

[37]  J. Palous,et al.  Machine learning and data mining , 1999, Commun. ACM.

[38]  Daniel E. O'Leary,et al.  Determining Differences in Expert Judgment: Implications for Knowledge Acquisition and Validation* , 1993 .

[39]  Christer Carlsson,et al.  Strategic management with a hyperknowledge support system , 1994, 1994 Proceedings of the Twenty-Seventh Hawaii International Conference on System Sciences.

[40]  Lotfi A. Zadeh,et al.  Fuzzy logic, neural networks, and soft computing , 1993, CACM.

[41]  Ajay S. Vinze,et al.  AEROBA: A Blackboard Approach to Model Formulation , 1993, J. Manag. Inf. Syst..

[42]  Efraim Turban,et al.  Decision support systems and intelligent systems , 1997 .

[43]  Paul Johannesson,et al.  Semantic Interoperability - Context, Issues and Research Directions , 1994, CoopIS.