Defining Trust and E-Trust: From Old Theories to New Problems

The paper provides a selective analysis of the main theories of trust and e-trust (that is, trust in digital environments) provided in the last twenty years, with the goal of preparing the ground for a new philosophical approach to solve the problems facing them. It is divided into two parts. The first part is functional toward the analysis of e-trust: it focuses on trust and its definition and foundation and describes the general background on which the analysis of e-trust rests. The second part focuses on e-trust, its foundation and ethical implications. The paper ends by synthesising the analysis of the two parts.

[1]  Luciano Floridi,et al.  On the Morality of Artificial Agents , 2004, Minds and Machines.

[2]  J. Rutter.  From the Sociology of Trust Towards a Sociology of 'E-trust , 2001 .

[3]  Claudia Keser,et al.  Can We Manage Trust? , 2005, iTrust.

[4]  Frederick F. Schmitt.  Justification, sociality, and autonomy , 1987, Synthese.

[5]  D. Gefen,et al.  E-commerce: the role of familiarity and trust , 2000 .

[6]  G Stix,et al.  The mice that warred. , 2001, Scientific American.

[7]  Andrew B. Whinston,et al.  Building trust in the electronic market through an economic incentive mechanism , 1999, ICIS.

[8]  Joan Feigenbaum,et al.  Decentralized trust management , 1996, Proceedings 1996 IEEE Symposium on Security and Privacy.

[9]  L. Hosmer.  TRUST: THE CONNECTING LINK BETWEEN ORGANIZATIONAL THEORY AND PHILOSOPHICAL ETHICS , 1995 .

[10]  G. Brenkert.  Trust, Business and Business Ethics: An Introduction , 1998, Business Ethics Quarterly.

[11]  Kenneth D. Alpern.  What Do We Want Trust to Be?: Some Distinctions of Trust , 1997 .

[12]  Colin Camerer,et al.  Not So Different After All: A Cross-Discipline View Of Trust , 1998 .

[13]  Mark R. Dibben.  Exploring the Processual Nature of Trust and Cooperation in Organisations: A Whiteheadian Analysis , 2004 .

[14]  Maj Tuomela,et al.  Simulating rational social normative trust, predictive trust, and predictive reliance between agents , 2003, Ethics and Information Technology.

[15]  Anol Bhattacherjee,et al.  Individual Trust in Online Firms: Scale Development and Initial Test , 2002, J. Manag. Inf. Syst..

[16]  Rino Falcone,et al.  Principles of trust for MAS: cognitive anatomy, social importance, and quantification , 1998, Proceedings International Conference on Multi Agent Systems (Cat. No.98EX160).

[17]  Susan Wiedenbeck,et al.  On-line trust: concepts, evolving themes, a model , 2003, Int. J. Hum. Comput. Stud..

[18]  K. Jones.  Trust as an Affective Attitude , 1996, Ethics.

[19]  Trust and Ethics in Employee-Owned Companies , 1997 .