Design with Collaborative Control Theory

Recent developments in the theoretical foundations of e-Work, the four wheels and the corresponding 15 e-Dimensions, are the major enablers of emerging e- Business and e-Service. In line with the need for decentralization of work, emerging e-Systems are increasingly influenced by e-Work and applications of agent-based systems. The opportunities provided by e-Work, however, are always associated with emerging challenges and complexities, e.g., the scalability of workflow, information, and task overload. The intrinsic advantages, opportunities, and sustainability of the emerging e-Systems and e-Activities will not materialize without effective design for e-Work through collaboration engineering. The objective of this chapter is to introduce and discuss several design principles of collaborative control theory (CCT), and their application for better understanding and addressing these emerging requirements and challenges. Implementation of the CCT design principles, in turn, requires efficient design of effective software agents and programming frameworks, enabling the automation and integration of flexible, adaptive, responsive and heterogeneous e-Systems. These design issues will be addressed further in Chapter 4, and software engineering design and programming-oriented implementation of collaborative e-Work will be discussed in Chapter 5 in detail.

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