Web tutorials workflows: How scholarship, institutional experiences, and peer institutions' practices shaped one academic library's online learning offerings

Purpose – This article examines a structured redesign of one academic library's offering of its online learning objects. This process considered both improving the online learning objects and developing a feasible workflow process for librarians. The findings for both processes are discussed. Design/methodology/approach – The scholarship on online library learning objects and web tutorials, beginning with Dewald's seminal study, was examined for trends, patterns, and best practices. From this research, informal interviews were conducted with library faculty members. Once this information had been collected, other public university libraries in the state of Michigan – 14 in all – were considered in terms of if, and how, they offered online learning objects and web tutorials. These three areas of inquiry provide a foundation for the best practices and workflows developed. Findings – Based on the scholarship, librarian feedback, and informal assessment of other public university libraries' practices, best pr...

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