Emotional or informative? Creative or boring?

On the basis of 17 characteristics of 100 Belgian radio commercials (amount of information and brand quotes, humour, emotionality, eroticism, music, action-impulse, and so on), three types of radio spot were identified: image-dominant and emotional/creative spots, information-dominant and emotional/creative spots, and information-dominant and non-emotional/not creative spots. The affective and cognitive attitudes towards each commercial, as well as attitudes towards the brands and purchase intentions, were measured in a sample of 100 respondents. Overall, the information-dominant, emotional/ creative type of commercial resulted in the most positive attitudes towards ads and brands. The other two types of ad performed less well. The components of the attitude towards the ads were strongly correlated with the attitude towards the brands. In particular, the affective reactions and, to a lesser extent, the perceived degree of informative-ness of an ad significantly explained attitude towards the brand.

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