Too close for comfort?: adapting to the user's cultural background

The cultural context of the user is a largely neglected aspect of human centered computing. This is because culture is a very fuzzy concept and even with a computational model of culture it remains difficult to derive the necessary information to recognize the user's cultural background. Such information is only indirectly available and has to be derived from the observable multimodal behavior of the user. We propose the usage of a dimensional model of culture that allows applying computational methods to derive a user's cultural background and to adjust the system's behavior accordingly. To this end, a Bayesian network is applied to allow for the necessary inferences despite the fact that the given knowledge about the user's behavior is incomplete and unreliable.

[1]  Kostas Karpouzis,et al.  Multimodal Sensing, Interpretation and Copying of Movements by a Virtual Agent , 2006, PIT.

[2]  Finn V. Jensen,et al.  Bayesian Networks and Decision Graphs , 2001, Statistics for Engineering and Information Science.

[3]  Elisabeth André,et al.  Lets Come Together - Social Navigation Behaviors of Virtual and Real Humans , 2005, INTETAIN.

[4]  Gert Jan Hofstede,et al.  Exploring Culture: Exercises, Stories and Synthetic Cultures , 2002 .

[5]  Yugo Takeuchi,et al.  Social Response and Cultural Dependency in Human-Computer Interaction , 1998 .

[6]  Shrikanth Narayanan,et al.  Tactical Language Training System: Supporting the Rapid Acquisition of Foreign Language and Cultural Skills , 2004 .

[7]  F. Strodtbeck,et al.  Variations in value orientations. , 1961 .

[8]  Han Noot,et al.  Variations in gesturing and speech by GESTYLE , 2005, Int. J. Hum. Comput. Stud..

[9]  Matthias Rehm,et al.  Integrating the User in the Social Group Dynamics of Agents∗ , 2007 .

[10]  H. Chad Lane,et al.  Teaching Negotiation Skills through Practice and Reflection with Virtual Humans , 2006, Simul..

[11]  E. W. Gould,et al.  Crosscurrents: cultural dimensions and global Web user-interface design , 2000, INTR.

[12]  R. Bhagat Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations , 2002 .

[13]  C. Pelachaud,et al.  Transcultural believability in embodied agents: a matter of consistent adaptation , 2004 .

[14]  Robert Trappl,et al.  Agent Culture: Human-Agent Interaction in a Multicultural World , 2004 .

[15]  S. E. Ahmed,et al.  Bayesian Networks and Decision Graphs , 2008, Technometrics.

[16]  Clifford Nass,et al.  The media equation - how people treat computers, television, and new media like real people and places , 1996 .

[17]  Eugene Ball A Bayesian Heart: Computer Recognition and Simulation of Emotion , 2006 .

[18]  Mitsuru Ishizuka,et al.  AutoSelect: What You Want Is What You Get: Real-Time Processing of Visual Attention and Affect , 2006, PIT.

[19]  Maurizio Mancini,et al.  Levels of Representation in the Annotation of Emotion for the Specification of Expressivity in ECAs , 2005, IVA.

[20]  A. Kimball Romney,et al.  Variations in value orientations. , 1961 .