A MANAGEMENT INFORMATION SYSTEM TO MONITOR ROUTINE MAINTENANCE PRODUCTIVITY (ABRIDGMENT)

Measures are discussed that are most suitable for reflecting maintenance productivity and a procedure that produces straightforward reports of maintenance unit productivity levels is presented. The generated information is then examined to identify maintenance units with low productivity; these units can then be compared on a statewide basis. Higher levels of management will be able to relay this information to individual units, indicating each unit's production level and how it compares with other units and the statewide average. Providing maintenance unit personnel with a guideline to evaluate their operations, in guideline to evaluate their operations, in the form of a checklist of factors found to contribute to low productivity, will help them to identify areas for improvement. The result would be cost savings as well as improvement in the quality of maintenance operations.